There are a lot of jobs that can be automated, and robots are coming to automate them …


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You might remember Flippy the robot from my past posts – the burger flipping robot that was hired by CaliBurger in California then fired because its human co-workers couldn’t keep up with it. Then, after they’d all been re-trained, Flippy was hired again. Hurrah!


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Before the pandemic started a collective panic was mounting over automation and robots gradually replacing workers in various fields, or “stealing our jobs,” as the common refrain went. These worries haven’t subsided two years later, but they’re being countered by severe and largely unexpected labor shortages across multiple sectors of the economy. One of the industries that’s struggling most is restaurants. While we may still encounter automation-related unemployment problems down the road, right now it seems robots are lending a much-needed hand in food service.


Flippy at work


And, surprise surprise, one of these robots is none other than Flippy, initially released in 2017 Miso Robotics, Flippy’s maker, have been steadily increasing the robot’s capabilities and creating a version that can cook chicken wings, fries, and other greasy delights. But, when it comes to burger flipping this week White Castle announced plans to install the robot at more than 100 restaurants this year. And, as we eye a future where burger joints and dark kitchens are all fully automated many people working in the industry might see this as the beginning of the end for one of America’s most popular first time jobs.


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White Castle was the first restaurant chain to significantly invest in Flippy, piloting the robotic assistant in 2020. The chain gave feedback about the robot to Miso, and the company put out a second iteration called Flippy 2 last November. This new robot can independently do the work of an entire fry station: its AI-enabled vision identifies foods, picks them up, and cooks them in fry baskets designated for that food specifically. The bot then moves cooked items to a hot-holding area.

In terms of jobs being taken by robots, working a frying station seems like one we should hand over pretty readily; standing over boiling-hot oil is monotonous and, depending how much attention you’re paying and how steady-handed you are, can be dangerous.

“It was a perfect opportunity for automation robotics to step in and help,” said Miso Robotics CEO Mike Bell.


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The robot’s throughput is 30 percent higher than that of its predecessor, which adds up to around 60 baskets of fried food per hour. According to Bell, “Flippy 2 has more than 120 configurations built into its technology and is the only robotic fry station currently being produced at scale.”

The initial commercial version of Flippy went on the market for $30,000 in 2020, but Miso’s aiming to get the price down to $20,000. There’s also $1,500 monthly fee for the robot’s software. So, while the robotic kitchen assistant isn’t exactly cheap, it will pay for itself pretty quickly when compared to the cost of keeping human employees on staff.

Comparisons like this are exactly what feed fears around technological unemployment. However, there are signs that the labor shortages we’re currently seeing may not be temporary. An April 2021 report called The Demographic Drought, put together by labor market data company Emsi, predicted that we’re going to be stuck with “too much work and too little people” for a long time to come.


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Many workers from the baby boomer generation retired early because of the pandemic, birth rates are falling, and millennials have less of a need to work thanks to inheriting money from their parents or grandparents – these and other factors already mean a lot of unfilled jobs, and as the economy rebounds from the pandemic and continues to grow, it’s likely we’ll see even more of a need for workers.

So we can’t hate on Flippy too much, and shouldn’t be at all surprised if several more fast food chains soon make the robot a permanent part of their payroll too …

About author

Matthew Griffin

Matthew Griffin, described as “The Adviser behind the Advisers” and a “Young Kurzweil,” is the founder and CEO of the World Futures Forum and the 311 Institute, a global Futures and Deep Futures consultancy working between the dates of 2020 to 2070, and is an award winning futurist, and author of “Codex of the Future” series. Regularly featured in the global media, including AP, BBC, Bloomberg, CNBC, Discovery, RT, Viacom, and WIRED, Matthew’s ability to identify, track, and explain the impacts of hundreds of revolutionary emerging technologies on global culture, industry and society, is unparalleled. Recognised for the past six years as one of the world’s foremost futurists, innovation and strategy experts Matthew is an international speaker who helps governments, investors, multi-nationals and regulators around the world envision, build and lead an inclusive, sustainable future. A rare talent Matthew’s recent work includes mentoring Lunar XPrize teams, re-envisioning global education and training with the G20, and helping the world’s largest organisations envision and ideate the future of their products and services, industries, and countries. Matthew's clients include three Prime Ministers and several governments, including the G7, Accenture, Aon, Bain & Co, BCG, Credit Suisse, Dell EMC, Dentons, Deloitte, E&Y, GEMS, Huawei, JPMorgan Chase, KPMG, Lego, McKinsey, PWC, Qualcomm, SAP, Samsung, Sopra Steria, T-Mobile, and many more.


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