Technology is changing the way we work and the way we identify, hire, train, retain, and fire people, here’s how …


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Firstly, thank you to Sarmad and the team at CWI for asking me to be this years keynote at their annual Human Resources and Digital Transformation Summit which would ordinarily have been held on site in Kuala Lumpur, Malaysia but because of the COVID-19 pandemic was held virtually instead.


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During my keynote, entitled the Future of HR and the Workforce, I delved into how HR has been transformed and augmented by new technologies, such as Artificial Intelligence (AI), and what the next twenty years has in store for the future of the workforce, and the impact that those technologies will have on hiring, and the future of expertise and skills.


See the virtual keynote in full


I discussed the impact that new, powerful, almost surveillance like technologies are having on companies hiring practises and technology decisions, including how they can help HR teams gather increasingly granular information on candidates, including even screening them for personality, and intent to criminality as well as potential, then discussed the impact that the continuing digitisation of the workforce will have on the future workplace.


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From digitising individuals physical presence, with technologies like Microsoft MESH, and the impact it will have on virtual team collaboration, through to the ability of individuals to access skills on demand which could eliminate the global practice of hiring T-Shaped individuals, we discussed it all.

About author

Matthew Griffin

Matthew Griffin, described as “The Adviser behind the Advisers” and a “Young Kurzweil,” is the founder and CEO of the World Futures Forum and the 311 Institute, a global Futures and Deep Futures consultancy working between the dates of 2020 to 2070, and is an award winning futurist, and author of “Codex of the Future” series. Regularly featured in the global media, including AP, BBC, Bloomberg, CNBC, Discovery, RT, Viacom, and WIRED, Matthew’s ability to identify, track, and explain the impacts of hundreds of revolutionary emerging technologies on global culture, industry and society, is unparalleled. Recognised for the past six years as one of the world’s foremost futurists, innovation and strategy experts Matthew is an international speaker who helps governments, investors, multi-nationals and regulators around the world envision, build and lead an inclusive, sustainable future. A rare talent Matthew’s recent work includes mentoring Lunar XPrize teams, re-envisioning global education and training with the G20, and helping the world’s largest organisations envision and ideate the future of their products and services, industries, and countries. Matthew's clients include three Prime Ministers and several governments, including the G7, Accenture, Aon, Bain & Co, BCG, Credit Suisse, Dell EMC, Dentons, Deloitte, E&Y, GEMS, Huawei, JPMorgan Chase, KPMG, Lego, McKinsey, PWC, Qualcomm, SAP, Samsung, Sopra Steria, T-Mobile, and many more.

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