Matthew Griffin, described as “The Adviser behind the Advisers” and a “Young Kurzweil,” is the founder and CEO of the World Futures Forum and the 311 Institute, a global Futures and Deep Futures consultancy working between the dates of 2020 to 2070, and is an award winning futurist, and author of “Codex of the Future” series. Regularly featured in the global media, including AP, BBC, Bloomberg, CNBC, Discovery, RT, Viacom, and WIRED, Matthew’s ability to identify, track, and explain the impacts of hundreds of revolutionary emerging technologies on global culture, industry and society, is unparalleled. Recognised for the past six years as one of the world’s foremost futurists, innovation and strategy experts Matthew is an international speaker who helps governments, investors, multi-nationals and regulators around the world envision, build and lead an inclusive, sustainable future. A rare talent Matthew’s recent work includes mentoring Lunar XPrize teams, re-envisioning global education and training with the G20, and helping the world’s largest organisations envision and ideate the future of their products and services, industries, and countries. Matthew's clients include three Prime Ministers and several governments, including the G7, Accenture, Aon, Bain & Co, BCG, Credit Suisse, Dell EMC, Dentons, Deloitte, E&Y, GEMS, Huawei, JPMorgan Chase, KPMG, Lego, McKinsey, PWC, Qualcomm, SAP, Samsung, Sopra Steria, T-Mobile, and many more.
WHY THIS MATTERS IN BRIEF
For the first time in human history we are nearing the point where we could digitally bring people back from the dead …
Life in lockdown is boring. And then eventually, what’s hopefully a long long life, you die and you find yourself in God’s waiting room. Or, in Microsoft’s case, you find yourself re-incarnated as a bot, or if scientists in India have anything to say about it you’re resurrected, or if people in Silicon Valley have anything to say about it, as an avatar. And once you’re resurrected as a chatbot maybe your resurrected new self could go and get a job at an automated call center – oh the possibilities…
And if all that sounds nuts then try this on for size – all of those are before we discuss being able to re-combine your ancient DNA, like scientists did recently, and brining you back from the dead by cloning you ex-vivo in an artificial womb then downloading some memories back into your brain using a neural prosthetic like this one. Death, it seems, is not what it used to be.
Anyway, back to the story. Last month, the US Patent and Trademark Office granted a patent to Microsoft that outlines a process to create a conversational chatbot of a specific person using their social data. In an eerie twist, the patent says the chatbot could potentially be inspired by friends or family members who are deceased, which is almost a direct plot of a popular episode of Netflix’s Black Mirror.
In that episode, “Be Right Back,” a woman named Martha is upset when her partner, Ash, dies in a car accident on the day they were supposed to move in with each other. It turns out one of Martha’s friends has signed her up for a service that will let her communicate with Ash through text messages. Of course, it isn’t really Ash, but a sort of AI-based version of him. Suffice to say, things get weird.
According to the new Microsoft patent, images, voice data, social media posts, electronic messages, and written letters can all be used to “create or modify a specific index in the theme of the specific person’s personality.” From there, engineers can use the index to train a chatbot to converse like that person – yes, even if they’re already dead.
Even creepier though the application could also don the likeness of your dead loved one in a “2D or 3D model” and use their voice while talking to you – something that can be done by using an AI and just a minutes worth of their original voice in the same way researchers elsewhere recently cloned Bill Gate’s voice.
This sort of chatbot opens a whole can of worms when it comes to data rights and privacy.
“Technically, we can recreate anyone online given enough data,” Faheem Hussain, a clinical assistant professor at Arizona State University’s School for the Future of Innovation in Society, told Reuters in April 2020, “and that opens up a Pandora’s box of ethical implications.”
The question boils down to consent. Anyone who has access to data like text messages, photos, videos, and audio recordings from the deceased could theoretically create a virtual avatar of the person, even if they’d never agree to such a thing while living. You can thank a lack of regulation in most countries surrounding post-mortem data.
Now, patents aren’t always perfect proxies for new products. In many cases, companies pursue patents for wholly different reasons, including to protect against future competition. Securing the intellectual property rights for this sort of chatbot could certainly be Microsoft’s way of ensuring it will have a place in any future market devoted to AI-based renderings of late loved ones.
That doesn’t mean Microsoft will ever produce something to this effect. The company could sell off the patent to another firm that wants to get into the chatbot space in the future, for example. There’s always the possibility this idea will never take off, and it will remain where it is right now – floating in limbo. And frankly, that might not be such a bad thing.