In this keynote session with the UK Government futurist Matthew Griffin discusses how technology is changing how companies hire, manage, and fire people, and how the workforce is changing for better and worse.


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Firstly, thank you to Lucy, the DWP strategy team, and Ministers at the HM Government Department of Work and Pensions (DWP) for asking me to be their honorary keynote where we discussed, among other topics, the future of the UK’s workforce and the impact of Artificial Intelligence (AI) on jobs and knowledge economy workers.


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Entitled the Future Workforce we had about twenty minutes, followed with a lengthy Q&A session, so in the interests of time I felt it prudent to zero in on three primary topics, namely future business models, automation upsides, and work from anywhere – all with twists.


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During the first segment I discussed the rise of new business models that would have a direct impact on companies operations, got to market, and therefore hiring and employment strategies and these included the evolution of the gig economy, but also the emergence of distributed and autonomous organisation business models – the latter of which doesn’t need any employees to operate.


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Next up was automation, and I showed how despite all the downsides we associate with automation, namely mass redundancies, one of the greatest upsides is the use of these same automation tools to unlock huge amounts of human potential and democratise access to skills. I also showed ministers the book that my son and I wrote in under 12 hours using the AI tools ChatGPT and MidJourney, and discussed the impact these and other technologies will have on jobs, hiring, training, re-skilling, the economy, and tax revenues.

Then finally I showed them how even surgeons and construction workers can do their jobs from the comfort of their own homes as new technologies such as 5G and robotics thrusts tele-operations into the spotlight – just to show them that when we talk about work from anywhere that doesn’t just apply to salesmen and women with laptops and a cellular connection any longer.

About author

Matthew Griffin

Matthew Griffin, described as “The Adviser behind the Advisers” and a “Young Kurzweil,” is the founder and CEO of the World Futures Forum and the 311 Institute, a global Futures and Deep Futures consultancy working between the dates of 2020 to 2070, and is an award winning futurist, and author of “Codex of the Future” series. Regularly featured in the global media, including AP, BBC, Bloomberg, CNBC, Discovery, RT, Viacom, and WIRED, Matthew’s ability to identify, track, and explain the impacts of hundreds of revolutionary emerging technologies on global culture, industry and society, is unparalleled. Recognised for the past six years as one of the world’s foremost futurists, innovation and strategy experts Matthew is an international speaker who helps governments, investors, multi-nationals and regulators around the world envision, build and lead an inclusive, sustainable future. A rare talent Matthew’s recent work includes mentoring Lunar XPrize teams, re-envisioning global education and training with the G20, and helping the world’s largest organisations envision and ideate the future of their products and services, industries, and countries. Matthew's clients include three Prime Ministers and several governments, including the G7, Accenture, Aon, Bain & Co, BCG, Credit Suisse, Dell EMC, Dentons, Deloitte, E&Y, GEMS, Huawei, JPMorgan Chase, KPMG, Lego, McKinsey, PWC, Qualcomm, SAP, Samsung, Sopra Steria, T-Mobile, and many more.

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