The Future of Retail & E-Commerce | ME, Sweden | Matthew Griffin | Retail Keynote Speaker – Matthew Griffin

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By Matthew Griffin Keynote Presentations 5th June 2022

WHY THIS MATTERS IN BRIEF

During this keynote session with Ikea, Volvo, and others keynote speaker Matthew Griffin takes the audience on a journey into the near future to explore the future of retail and E-Commerce and answers the question: “What’s next?”

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Firstly, thank you to Elin at Management Events for inviting me to participate in their future of retail event held in person this time in Stockholm in Sweden where brands that ranged from Ikea to Volvo came together to see and discuss the future of consumer behaviours, E-Commerce, sustainability, and much more.

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During my session, which featured a keynote entitled The Future of Retail Re-Invented, and a panel session, I took the audience on a journey across the next decade and a future where Amazon and others are fully autonomous retailers – from the design of the products to their final fabrication and fulfilment from dark warehouse facilities – and a future where the very concept of E-Commerce has been re-invented by all manner of new technologies, from the metaverse to voice.

The Future of Retail and E-Commerce, by keynote speaker Matthew Griffin

We then explored alternative sales channels, such as voice and conversational AI, Digital Humans, and how Web 3.0, the Metaverse, and other related technologies, such as crypto, NFT’s, and tokens, will change not only how we buy products and services, but also the companies we’re buying them from.

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And, as the audience saw, when it comes to retail the only thing that’s changing is everything – whether it’s the emergence of Robo-Customers and the evolution of Direct to Consumer to Direct to Avatar, and that was all before we discussed the circular economy, sustainability, and all manner of other topics.

Matthew Griffin / About Author

Described by NASA as a "Walking Encyclopaedia of the Future" and one of the world’s most in demand keynote speakers Matthew Griffin, Founder and Futurist in Chief of the 311 Institute, a global Futures and Deep Futures advisory firm, is a multi-award winning Futurist and strategic foresight expert, author, lecturer, mentor, podcast and YouTube host.

With a distinguished career running global business units at Atos, EMC, and IBM today Matthew helps leaders and titans of industry from all over the world explore the impact of the inter sections of technology, culture, and leadership, then helps them create high performance organisations that can continuously disrupt, outpace, and outthink their competition.

15 times author of the hit series the Codex of the Future series Matthew's ability to identify, track, and explain the impacts of hundreds of emerging technologies and trends on global business, culture, and society has earned him a powerful reputation and a roster of clients that include royal households, world leaders across the G7, G20, and G77, and many of the world's most recognised and exceptional organisations including ABB, Accenture, ABN Amro, Adidas, AON, ARM, BCG, Centrica, Citi Group, Coca Cola, Deloitte, Dentons, Disney, Dow, EY, Google, KPMG, Lego, Microsoft, Legal & General, LinkedIn, Nokia, Paramount, PepsiCo, PWC, Qualcomm, RWE, Samsung, T-Mobile, UBS, Visa, WIRED, WPP and hundreds of others.

Matthew is regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, and his mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.