Tesco selects central London for it's first walk in walk out store

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By Matthew Griffin Intelligence and the Senses 13th December 2021

WHY THIS MATTERS IN BRIEF

We have had the technology to let customers walk in, grab what they want, pay, and leave without stopping at the checkout for a long time, but it’s now rolling out.

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The first truly cashierless stores first emerged in 2016 and were pioneered by Grabandgo. Then Amazon came into the market with Amazon Go and suddenly everyone sat up and took notice and retailers around the world, from nano-retailers like AiFi to big box giants like Walmart, started trialling and deploying the technology. Now, in the UK supermarket giant Tesco has created what is set to be its first public facing store using cashierless technology as grocers compete to offer more convenience shopping to customers.

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To date Tesco has been trialling items being automatically added to a digital shopping basket as customers pick them up from the shelves at its Welwyn Garden City store at the HQ used by staff.

Then in June Tesco boss Ken Murphy said the company would extend that trial to another store “in the coming weeks and months” with the result being that the chain has now refurbished its Tesco Express site in High Holborn with new pay gates and a host of cameras installed in the ceiling.

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According to Retail Week magazine which reported on the store changes, the technology is not yet operational but “it is destined to be the first public facing Tesco store equipped with its Trigo powered version of Amazon’s Just Walk Out technology”.

The Retail Week report also added that Trigo uses machine vision powered tech, like Grabandgo’s whose technology is embedded into ceilings, facias, and along rails in the stores, that supports checkout free retail experiences.

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The grocery sector is continuing to try out ways to offer people more convenience at lower prices and so far this year tech giant Amazon has opened a number of cashierless stores in London and the US where shoppers cans scan a smartphone app to enter, pick up goods, and walk away. Shortly after they get an E-Mail receipt and are be billed from their Amazon account.

Matthew Griffin / About Author

Matthew Griffin, multi-award winning Futurist and named Futurist of the Year 2024, has been described as a "Walking encyclopaedia of the future" by NASA and a futurist polymath. One of the world's most renowned futurists and strategic foresight experts Matthew is the 15 times author of the blockbuster "Codex of the Future" series, and is the Founder and Futurist in Chief of the 311 Institute, a global Futures and Deep Futures advisory firm working across the next 50 years, XPotential University, the world's first free futures and foresight university, and the World Futures Forum which works with the United Nations to solve the worlds greatest challenges. Matthew is an in demand international keynote, acclaimed university lecturer and mentor, and host of the hit Fanatical Futurist podcast.

A rare talent in his past Matthew helped build and run several multi-billion dollar business units for Atos, Dell-EMC, and IBM, and his ability to identify, track, and explain the impacts of hundreds of emerging technologies and trends on global business, culture, and society has earned him a powerful reputation and a roster of clients that include royal households, world leaders, G7, G20, and G77+ governments, and many of the world's most respected brands including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi Group, Coca Cola, Dentons, Deloitte, Disney, Dow, EY, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, T-Mobile, UBS, VISA, and many others. He was also the only futurist invited to talk at the UN COP28 held in Dubai alongside world leaders.

Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.