Customer Experience

WHY THIS MATTERS IN BRIEF How much time do you spend reading all those reviews? Well, now AI can summarise…

WHY THIS MATTERS IN BRIEF Many in the payments industry believe that what makes their cards unique and relevant is…

WHY THIS MATTERS IN BRIEF While AI’s that can listen to your voice and understand your intonation and emotions has…

WHY THIS MATTERS IN BRIEF AI is increasingly able to automate more cognitive work, and fast food workers are in…

WHY THIS MATTERS IN BRIEF The future of CX is personalised, real time, and convenient, obviously, but what happens when…

WHY THIS MATTERS IN BRIEF New sci-fi like technologies are changing the customer experience like never before, and there’s plenty…