British bank trials a life like digital Avatar to serve customers better
WHY THIS MATTERS IN BRIEF Avatars and bots are getting more intelligent, and more capable, and while they are being increasingly deployed to help organisations improve customer service, there’s a very real toll on human jobs. This week the Royal Bank of Scotland (RBS), who recently started using brain...
Banks are using mind reading technology to interview graduates
WHY THIS MATTERS IN BRIEF Every business is becoming a technology business and nowhere is that truer than in the financial services industry, now as banks try to compete with start ups and established technology companies for tech talent they could find themselves getting into warm water… Want to...
The banks guide to scouting Fintech
Four of Europe’s largest banks reveal their Fintech scouting strategies To an Entrepreneur attention is oxygen so imagine the electricity that flows through a room when you put thirty budding European Fintech Entrepreneurs in the same room as senior executives from some of the Europe’s largest banks. This was the...
