Customer Service
15th September 2023
WHY THIS MATTERS IN BRIEF If there is no humanity at work then there is no humanity. And even CEO’s…
8th September 2023
WHY THIS MATTERS IN BRIEF This statement shows the breadth of AI’s capabilities and the faith that executives increasingly have…
20th February 2023
WHY THIS MATTERS IN BRIEF While AI’s that can listen to your voice and understand your intonation and emotions has…
3rd February 2021
WHY THIS MATTERS IN BRIEF AI might not have compassion or empathy, but it can still coach people to improve…
25th March 2018
WHY THIS MATTERS IN BRIEF Bots are evolving and increasingly it’s going to get more difficult to tell bots from…
26th March 2016
Banks used to be the corner stone of the community but today despite spending over £200 billion on transformation they…
