Futurist keynote, London: The Future of Customer Experience, Marketforce CX20:20 Summit
WHY THIS MATTERS IN BRIEF The future of personalisation is intertwined with the future of privacy, and as we head towards an Algorithmic Society I ask if it’s time to take back control of our data. Today it can be argued that customer experience is more important than ever,...
Fanatical Futurist Keynotes